Explorers Early Learning

IndustryEducation, Childcare Services Discovery + direction, Design, Development Duration3 months

How discovery and a design that captured their spirit of curiosity helped increase centre tour bookings by 9% and session time by 24%.

A web presence to better reflect their quality and values.

The client

Explorers Early Learning is a Melbourne-based, family-owned provider of long day care and integrated kindergarten programs for children aged six weeks to school age. Their Reggio Emilia-inspired centres are built around play-based, child-led learning, natural environments, chef-prepared meals, and a genuine philosophy of curiosity and exploration. In the childcare space, the Explorers name is synonymous with quality.

The problem

Their website told a different story. A dated design, a poor mobile experience, and a digital presence that had fallen behind competitors meant that parents visiting the site weren't getting the impression the brand deserved. For a provider whose entire reputation rests on the quality of their environment and care, a website that felt second-rate was quietly undermining the work they'd spent years building.

The approach

Explorers came to us through a referral from a member of their marketing team who had seen our work with Better Health Network, which meant trust was already established before the first conversation.


We started with discovery, working to understand not just what the website needed to do, but who Explorers are, their culture, their values, and the philosophy that shapes every centre they run. That understanding became the design brief. Rather than applying a generic childcare template, we built a solution that married Explorers' spirit of curiosity and exploration with a modern design language, one that felt warm, distinctive, and unmistakably theirs.

The solution

The result was a website that finally reflected the quality of the experience waiting for families inside their centres: visually rich, easy to navigate on any device, and designed to help parents feel confident they were in the right place. The design work didn't stop at the browser, the visual language and design elements we created for the website were subsequently adopted into Explorers' broader brand and communications, a reflection of how well the new direction captured who they are.

The results

The impact on the metrics that matter most to a childcare provider was immediate:

9% increase in centre tour bookings

more parents taking the next step toward enrolment

24% increase in average session time

visitors engaging more deeply with the content

12% increase in overall website traffic

more visitors discovering the centre online

A tour booking is more than a website conversion. It's a family at the door. A 9% increase in tours directly feeds enrolment, which directly feeds the business.

Industry

Education, Childcare

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